Q. How do I purchase the beginner lessons PDF?
A. When available, please checkout using Paypal.
Q. When will I receive the PDF?
A. We will send you, your purchased PDF as soon as possible by email. This usually takes under 24 hours.
Q. How do I get free updates on the PDF for 1 month?
A. After purchasing, if we update the PDF within 1 month of your purchase, we will send you any updates by email.
Q. How can I test if the PDF works on my device?
A. Simply download our sample PDF and try it on your device, before purchasing.
Q. How can I test if the PDF prints properly?
A. Simply download our sample PDF and try printing a few pages.
Q. The sample PDF is loading up blank?
A. This is because the file is still loading as it is over 7 MB. Please wait until the file has finished downloading.
Q. Is this PDF suitable for teaching children?
A. Yes, the PDF is suitable for children and does not contain any inappropriate content. The images in particular should help to teach kids.
Q. How big is the PDF?
A. The PDF contains 83 pages in colour, the sample is 7.16 MB and the paid version is around 5.61 MB.
Q. How will I know when the PDF was last updated?
A. We have added a last updated date below the sample PDF link and on the first page of the PDF footer.
Q. Could you automate the downloading of updates of the PDF for paid users?
A. We have plans to build a login based system in future.
Q. Can you please add other payment options?
A. We are looking into other payment providers.
Q. Does your PDF work on a tablet?
A. We have tested our PDF on a Kindle Fire HD and it works fine using a PDF reader.
Q. Does your PDF work on a mobile phone?
A. We have tested our PDF on a number of mobile phones and it works fine using a PDF reader.
Q. Am I allowed to resell or edit your PDF?
A. No, all PDF's are to be used for personal use only and are not allowed to be resold or edited.
Q. Am I allowed to distribute the PDF to others?
A. No, all PDF's are to be used for personal use only and are not allowed to be distributed.
Q. Am I allowed to print the PDF?
A. Yes, as long as it is for personal use only and you do not distribute copies of the PDF.
Q. Can I purchase the PDF to teach students e.g. in a school or college?
A. Yes, if you are personally teaching others with the PDF, then this is ok.
Q. Can other teachers use my purchased PDF to teach students e.g. in a school or college?
A. No, each teacher must purchase a copy of the PDF to teach others.
Q. Can a school purchase a PDF, in order for all its teachers can use the PDF?
A. Yes, but they must purchase a volume license, please contact us using our contact form to discuss pricing.
Q. I would like to ask a question about the PDF, how do I contact you?
A. Please contact us by filling out our contact form
Q. Are transactions secure on your website?
A. Yes, we provide links to our payment providers who all use SSL, this is where you enter your payment details.
Q. Can you see my payment details e.g. credit card details?
A. No, we can only see your name and email address once you have completed a transaction.
Q. Can these lessons help students learn Urdu in the UK?
A. Yes, these lessons should help students, especially if they are studying Urdu at key stage 3 or 4 (GCSE level).
Q. It has been longer than 48 hours since I purchased the beginner PDF, but I have not received it in my email?
A. Please check your junk folder. If the PDF has not arrived, please contact us using the following contact form
Q. Do you offer a refund for your PDF?
A. Yes, we offer a 7 day money back guarantee, for more info please visit our privacy and refund policy
Q. Will I receive the full amount back as a refund if I purchase with Paypal?
A. Paypal does not refund the transaction fee, which means that you will get over 95% of the amount back,
but not 100%, other payment providers may vary.